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Guest information

Our guest information

Our guest information

” Everything at a glance “

The Familly Beiser welcomes you to the Felsenhof and wishes you a nice and pleasant stay in our hotel.

Covid-19 regulation

Covid-19 Regeln ab 1. Feb. 2022 im Felsenhof (Englisch)

 

COVID-19-RULES FROM FEB. 1ST, 2022 IN THE HOTEL FELSENHOF – 6764 LECH

 

– A negative PCR-Test (not older than  48 h on arrival) is mandatory for all Highriskcountries according to the Austrian govenment (https://www.bmeia.gv.at/reise-services/reisewarnungen/) and Non-EU

countries except for Switzerland (Switzerland will be treated like an EU-Country)

– Arrival in the Felsenhof or Burahus is only possible with a official proof of min. 2 x Vaccination against Covid-19 with an Vaccin that is accepted in the EU. This vaccination must be done within the last

6 Months prior to arrival with a distance of 14 days between eachother and a negative PCR-Test (not older than 48 hrs on arrival) or an official negative Antigentest (not older than 14 hrs on arrival).

– PCR-Test not older than 48 hrs. on arrival can be replaced with a official Antigentest not older than 24 h on arrival!

– All documents concerning the vaccination and PCR- or Antigentest can be sent to us via e-mail. This would make the Check-in much easier!

– Recoveryproof and 2 vaccinations within the last 6 months prior to arrival with a negative PCR-Test enable you also for Arrival.

–  3 times vaccination within the last 6 months prior to arrival with 14 days between the vaccinations are also accepted for a check-in for citizens of an EU country without highriskstate and Swiss citizens.

– A vaccinationproof (e. g. green pass or similar, QR-Code of vaccination) with an ID card should be allways with you!

– Allways keep a distance of 2 meter to other persons and wear a FFP-2-Mask indoor and outdoor if you are in a crowd!

 

– The breakfast will be served to your personal table.  Wait to be seated and register yourself on the table with the QR-Code of the table.  Every QR-Code App will work with that and you just put in the number of persons,

your name and the table No.

If breakfast from the buffet would be possible allways wear a mask when you visit the buffet, desinfect your hands and just send one person per table to the buffet. Keep a distance of 2 m to other persons.

If the breakfast will be served to the table please choose the items you want to have for breakfast on the arrivalday with the form that you will receive on the checkin. This order can be changed

allways one day in advance up to your demands. Allways make sure that you ordered one day before with such a form. There you should choose what you like for breakfast, indicate the room No., how

many persons will be with you, your name and the approximate time when you come to the table.

 

– For the Check-in you have to sign the registrationform, present a passport or ID-card and sign the Form! This is also your letter of acceptance for the use of your data, the houserules, our terms and conditions,

Disclaimer and Covid-19 rules. This is also the base of the reservationcontract when you book a room here in the Felsenhof or its Dependance Burahus in Lech, Owner Lukas Beiser.

 

More details concerning Covid-19 and mutations you can find on

https://www.vorarlberg.travel/de/

https://www.austria.info/de/service-und-fakten/coronavirus-situation-in-oesterreich/einreise-nach-oesterreich#neue-einreiseregelungen

 

– If the Hotel Felsenhof or its Dependance Burahus cannot provide the contracted services you can cancel the reservation or the remaining duration without costs for the not provided part. If some parts of the

services cannot be provided and you decide to stay the full booked period you will receive the following amounts as a deduction on the roomprice: breakfast per person per day EURO 12.00 and for roomservice (Cleaning, linen and towels) EURO 30.00 per person per day.

 

– Kindly note the valid rules of Austria and the EU concerning Covid-19 and its mutations!

Guest information

Here a short information for our guests:

  • Please do not leave any valuables unprotected in your hotel room like money, credit-cards, jewelry…precious things can be left in the hotel-safe in your room (free of charge). We don’t take any responsibility of any thefts that occur in your room.
  • Please avoid smoking in your room. Smoking in the restaurant is not allowed! Also electric-heaters, open fires or any other dangerous electric-machines are not permitted in the rooms.
  • Be aware that you are responsible for all damages caused by you or by your children. Please inform the reception about damages.
  • The roomkey opens the front door but not the door downstairs to the skiroom. If you are going out after 23.00 please make sure that you take your key with you. In case of getting locked out after 23.00 we will charge you EUR 5,00.
  • The breakfast will be served from 7.30 – 10.30 h in the morning. Drinks are offered until 21.00 h. With pleasure we will help you to book a table in a nice restaurant. Make sure that you let us know one day in advance where we should book a table for you.
  • Please avoid disturbing the other guests as they also want to spend a nice holiday in our hotel.
  • Do not bring any of your own drinks or food into the public (restaurants/Lounge) area or sauna. Also animals are not allowed in the hotel because of hygienic reasons.
  • Leave dirty hiking-boots, ski-boots and dirty street-boots downstairs in the shoeroom. Very wet clothes leave in the skiroom too so they can dry.
  • Bitte lassen Sie Ihre verschmutzten Straßen- bzw. Schischuhe im Schuhraum. Ebenso bitten wir Sie alle nassen Kleidungsstücke zum Trocknen dort zu lassen.
  • Die Skier bitte ausschließlich im Schiraum deponieren. Dieser wird ab 19:00 Uhr geschlossen.

 

Important time-table:

  • 07.30 – 10.30 breakfast
  • 16.00 – 20.00 public sauna for all hotel-guests, no changeroom for departure
  • 08.00 – 21.00
  • Check out by 10.00 am
  • If you are going to finish your holidays earlier please let us know at least one day in advance. Note that you always have to pay the booked arrangement.
  • If you would like to store empty suitcases during your stay please let know either the chamber maids or the reception.

 

We wish you a nice holiday at the FELSENHOF.

Breakfast

Dear Guest!

Breakfast is available from 7.30 – 10.30 h for a substantial first meal of the day. We ask you not to take any of it with you for the day!

Lunchpackages can be ordered one day in advance until 19.00 h for EURO 15.00 per package! (1 fruitjuice, Lemonade 0,5 l, 2 sandwiches with cheese and sausage, 1 peace of fruit, 1 little sweet) !

Restaurant list

Hotel Felsenhof recomends the  following Restaurants in Lech and surroundings:

  • Restaurant in theHotel Omesberg, Austrian style, good value for the price, many positive feedbacks. Tablereservation at Tel. 0043 5583 2212

  • Restaurant „Lecher Stube“ in the Hotel Gotthard, Austrian and international Kitchen, also very good feedback. Tablereservation at Tel. 0043 5583 356038

  • Restaurant in the Tavern Alphorn in Zug, typical Austrian „Wirtshaus“ with traditional dishes, very good value for the price, allways satisfied guest, Tel. 0043 5583 2750

  • Restaurant in the Hotel Hinterwies. Higher level of international Kitchen, changes a small Menu every  3 days, higher prices but very good and according tot he dishes standard. Tablereservations at Tel. 0043 5583 2531

  • Pizza and other Italian dishes in good quality at the Café Olympia, Tablereservation at Tel. 0043 5583 23115

  • Restaurant Alpenblick in Zug, traditional and typical for the region,  Karl Heinz Zimmermann offers faire Prices dishes with high quality. Tablereservation at 0043 5583 2755

  • Restaurant in the Hotel Hartenfels in Zug, inernational kitchen and local goodies (also very often fishdishes)  in fine surrounding. Tablereservation   Tel. 0043 5583 3581

  • Restaurant in the Hotel Ilga in Oberlech, traditional Kitchen, Fondues, Raclette and more. Tablereservation at 0043 5583 31210 and afterwards an spectacular tobagonrun to Lech.

  • Italian kitchen with Italian flair at „Don Enzo“ in the center of Lech, opposite the cablecar to Oberlech. Tablereservation at Tel. 0043 5583 2225

  • Restaurant s’Achtele in the Hotel Stäffeli in Zug, a Wine and dine place with an out-standing dishoffer. Not the cheapest but fair. There you also find all kinds of Austrian winespeciallities.  Tablereservation at Tel. 0043 5583 3937

  • Restaurant Ambrosius at the Rüfikopf-Valleystation in the center of Lech, traditional, Austrian cooking from 12.00 – 22.00 h. If you are hungry at unusual times just go there. From the Felsenhof it only 400 m away directly on the first stop of the blue Lechshuttle-bus. Tablereservation at Tel. 0043 5583 41930

  • Restaurant „Walkerbach“ in Oberstubenbach, small Restaurant which is open from Wednesday to Sunday, typical and traditional food, Tel. 05583 25190

  • New! The Sonnblick – only 50 m down the road! Open on Tuesday – Saturday! Small new style but very good! Tel. 05583 33964 or hotel@sonnblick-lech.com

Telephone prices

Inland:

08.00 – 18.00   Impuls 1 – 4  EURO 0,18 danach EURO 0,15

08.00 – 18.00  EURO 0,19

18.00 – 08.00  EURO 0,22

 

Ausland:

Zone 1:

Andorra

Be, Ne, Lux – Staaten

BRD

Dänemark

Farör Inseln

Frankreich, Italien, Schweiz, Spanien

Liechtenstein, Monaco

08.00 – 18.00 Uhr        EURO 1,60 pro Minute

18.00 – 08.00 Uhr        EURO 1,05

 

Zone 2:

Finnland                    Norwegen

Irland                         Spanien

Schweden                  Portugal

Griechenland             Großbritannien

08.00 – 18.00  Uhr        EURO 2,2

18.00 –  08.00  Uhr        EURO 1,5

 

Zone 3:

Israel                                 08.00 – 18.00 Uhr     EURO 3,90 pro Minute

Kanada                              18.00 – 08.00 Uhr     EURO 2,80 pro Minute

USA

 

Zone 4:

Alaska                        

Australien

Brasilien

08.00 – 18.00 Uhr  EURO 4,00

18.00 – 08.00 Uhr  EURO 3,00

TV/Radio Liste

01 ORF 1 25 N-TV
02 ORF 2 26 TVE-int.
03 Arlberg TV 27 TV-5
04 ARD 28 BVN
05 ZDF 29 RAI-UNO
06 Bayern 3 30 CNN
07 SWF-3 31 BBC One
08 SRG 32 MDR
09 SRG 2 33 9-live
10 3-Sat 34 TW 1
11 SAT 1 35 TV-4 Sverige
12 RTL 36 Bloomberg
13 RTL 2 37 RTS-PTC Serbien
14 Super RTL 38 CNBC
15 PRO-7 39 NDR
16 KABEL 1 40 K-TV
17 VOX 41 ATV
18 KIKA 42 Sky-Sport
19 Panorama-Lech 43 Sky-Movie
20 Information Lech 44 Sky-Children/Discovery
21 Eurosport 45 MTV
22 DSF 46 TRT
23 VIVA 47 Russ
24 Arte 48 ORF- 2Tir.
Radiokanäle
01 OE-1 02 OE-2 03 OE-2 Tirol
04 OE-3 05 Blue Danube 06 SWR-1 07 SWR-2
08 SWR-3 09 SWR-4 10 Radio-7 11 RT-4
12 Bayern-1 13 Bayern-2 14 Bayern-3 15 Bayer-4
16 Ant. Bayern 17 DRS-R 18 DRS-1 19 DRS-2
20 DRS-3 21 Dadio Melodie 22 RadioMaria 23 Radio Arabella
24 Antenne Tirol 25 Antenne Vlb
01 ORF 1
02 ORF 2
03 Arlberg TV
04 ARD
05 ZDF
06 Bayern 3
07 SWF-3
08 SRG
09 SRG 2
10 3-Sat
11 SAT 1
12 RTL
13 RTL 2
14 Super RTL
15 PRO-7
16 KABEL 1
17 VOX
18 KIKA
19 Panorama-Lech
20 Information Lech
21 Eurosport
22 DSF
23 VIVA
24 Arte
25 N-TV
26 TVE-int.
27 TV-5
28 BVN
29 RAI-UNO
30 CNN
31 BBC One
32 MDR
33 9-live
34 TW 1
35 TV-4 Sverige
36 Bloomberg
37 RTS-PTC Serbien
38 CNBC
39 NDR
40 K-TV
41 ATV
42 Sky-Sport
43 Sky-Movie
44 Sky-Children/Discovery
45 MTV
46 TRT
47 Russ
48 ORF- 2Tir.
 

Radiokanäle

 

01 OE-1

02 OE-2 03 OE-2 Tirol
04 OE-3 05 Blue Danube
06 SWR-1 07 SWR-2
08 SWR-3 09 SWR-4
10 Radio-7 11 RT-4
12 Bayern-1 13 Bayern-2
14 Bayern-3 15 Bayer-4
16 Ant. Bayern 17 DRS-R
18 DRS-1 19 DRS-2

Lecher spring water

Dear Guest,
with these glasses we invite you to taste our Lech spring water, directly from the pipe in your bathroom you can drink this splendid natural water that has almost mineral water quality! Enjoy the water!

With best regards!

General standard terms and conditions

The hotelowner and the hotelmanagement reserve the right to close the hotel before the season ends. That means that they cannot be sued for not consumed holidays, changes of roomreservation, costs of transportation or any other costs caused by this action. If you have booked and cannot spend the planned holidays you only will receive a refund of your deposit if it was made. If you are here already and have to leave earlier you only have to pay for the time you have spend in the hotel!

 

Cancellation policy:

The right of cancellation according to § 18, paragraph 1 line 10 FAGG does not apply! You can cancel free of charge up to 1 month before arrival.
30 to 15 days before arrival I charge 50 %, 14 – 8 days before arrival 70 % and within the last 7 days before arrival or cancellation before booked departure date 90 % of the booked value.

For further matters the terms and conditions of the hotel industry according to AGBH 2006 – Link:

https://www.wko.at/branchen/tourismus-freizeitwirtschaft/hotellerie/AGBH_englisch.pdf

phone

 Reception number #37

waiter

Beverage service #76